All items ordered are shipped within 24 hours after order is placed. If you have not received a tracking number within 72 hours of your purchase please email us at orders@springfieldvacuums.com for further inquiry.

Refund, Returns and Cancellation Policies:

All items are shipped within 24 hours, you may not cancel your order unless your item has not been shipped. If your item has been shipped customer has 30 days to return merchandise in the same condition as it was sent. Buyer accepts responsibility of returning merchandise back to seller if refund is requested. Once merchandise is received by seller a full refund will be issued.

Frequently Asked Questions:

DO YOU SELL NEW VACUUM CLEANERS? -- All vacuum cleaners sold are new unless otherwise indicated.

WHEN WILL I RECEIVE MY PURCHASE? -- WE SHIP WITHIN 24 HOURS AFTER YOU PLACE YOUR ORDER. USUALLY SHOULD ARRIVE WITHIN 5 - 7 BUSINESS DAYS FOR STANDARD SHIPPING OPTION.